Viewing Invoices, Paying Optos, and Setting Up a W9
If you are located in the US or Canada, please use the information provided below to communicate with Optos regarding viewing invoices, setting up a payment via ACH, or completing a W9 to receive payments from Optos.
View invoices
If you are a customer who is billed monthly and you have authorization to view your organization’s invoices, please log in to CustomerCentral by clicking on Customers on the primary navigation bar on www.optos.com. Once you are in the portal, select Billing/Invoices. All invoices will be posted by the 5th business day of every month. If you have questions regarding your invoice, please email billing@optos.com.
Set up payment via ACH
Optos provides several methods for you to submit payments. If you are interested in setting up or updating your payment status for ACH, please download the Debit Program File, below, complete it, and then email billing@optos.com.
New vendor set up
To set yourself up as a new Vendor with Optos to receive a payment, such as an honorarium, or to do business with Optos as a vendor, please complete this form on the Optos website.
You will need to upload your W9. If you are a doctor, have your NPI # as well.
Additional Help
If you are looking for further support or have additional inquiries, we encourage you to visit our Contact Us page. Our dedicated support team is readily available to assist you with any questions or concerns you may have.
